GRADE A
01Like new
Minimal to no signs of use. Fully functional, cosmetically near-flawless — the closest you'll get to brand new without the price.
Warranty, grading & delivery
What you get, and how it reaches you
Refurbished doesn't mean a gamble. Here's exactly what each grade means, what's covered, and how we deliver.
Condition grading
Three grades, one honest standard
Every device is measured the same way. The grade tells you about looks — never about whether it works.
GRADE B
02Light wear
Light cosmetic marks from normal use. Works perfectly, just gently used — the sweet spot for value.
GRADE C
03Honest value
Visible wear, fully functional. For the buyer who cares about performance and price over looks.
Browse graded devices
Not sure which grade suits you? We'll help you choose.
Warranty cover
What's covered, in plain terms
Cover applies for the period stated on each product. Claims always start with a free diagnostic.
What's covered
- Warranty on refurbished devices, as stated on each product
- Hardware faults not caused by misuse
- Battery performance as described at sale
- Free diagnostic on any warranty claim
What's not covered
- Accidental damage (drops, liquid, cracks)
- Cosmetic wear already noted in the grade
- Unauthorised repairs or tampering
- Normal battery ageing over time
Shipping & delivery
From our bench to your door
Delivery cost
R150 under R1 000 — free on orders of R1 000 or more.
Delivery time
3–5 working days once your order is confirmed and paid.
Tracking
A tracking reference lands in your inbox the moment it ships.
01
Payment confirmed
Your order is only processed once payment clears through our secure iKhokha checkout.
02
Packed & checked
The device is checked once more, then packaged to survive the trip in the condition it left us.
03
Handed to courier
You get a tracking reference by email as soon as the parcel is collected from us.
04
Delivered to you
3–5 working days nationwide. Track it any time from the Track order page.
Common questions
Before you order
How do I know what condition I'm getting?+
Every refurbished listing shows a grade — A, B or C — measured against the same fixed standard. Brand-new products are clearly labelled, and any cosmetic wear on refurbished products is noted on the product page.
What happens if something goes wrong after delivery?+
Message us on WhatsApp. Warranty claims start with a free diagnostic, and we'll tell you honestly whether it's a covered fault before you commit to anything.
Do you deliver outside the major centres?+
Yes. If you're somewhere a courier struggles to reach, get in touch before ordering and we'll confirm what's possible for your area.
My address isn't coming up at checkout. What now?+
We only ship to addresses we can verify, so parcels don't go missing. If yours isn't found, message us on WhatsApp and we'll take your order and arrange delivery directly.
Is my payment secure?+
Payments are handled by iKhokha, a South African payment provider. Your card details are entered on their secure page — we never see or store them.
Still have a question?
Ask us before you buy — we'd rather help you pick the right device than sell you the wrong one.